“I’ve never written a review for the web but the guys at Motus of New England earn a big shout out. My Motus is an incredible motorcycle, and Motus has done an outstanding job at picking their dealers.These guys at Rob’s Motus of New England REALLY know their business and this bike. This isn’t one of those big dealers where there are 10 ATV’s in front of you at the service line - get a number and wait until you get the call over the loudspeaker - the service at Motus of NE is face to face. You pay big money for a Motus but at Rob’s you get the service you can only hope for when you pay top dollar. I actually look forward to taking my bike there as I learn so much about it and the Motus events going on in New England.”​

 - John I.

“Very professional and customer oriented business. Rob and Dan know their bikes. Wouldn’t go anywhere else.”​

 - Tammy L.

“Rob (owner) provides exceptional service and support to his customers - very knowledgeable and responsive.”​

 - Steve S.

“I am a Motus owner in Seattle, WA, and ride a 2017 Motus MSTR. This summer, I went on a ride through Washington, Oregon and Idaho, winding up in McCall Idaho for a friend's charity golf tournament. At the end of the weekend, I gassed up the bike early in the AM, and planned to make the trip home to Seattle in a single shot. Unfortunately, my bike wouldn't start. For the next hour or so, I tried everything I knew to try to get the bike to start. I suspected that some microswitch on some component of the bike that was supposed to signal the A-ok to start was broken, but had no clue how to figure out how to get home.

After thinking through all of the plans, A-Z, I decided to call a dealer on the east coast (who might be open at 7:00AM Idaho time), to see if anyone might be able to provide field advice. A service guy at my dealer in Seattle had mentioned the great work that Rob Swartz was doing for Motus owners since the Motus company had gone out of business, so I gave his number a try. Rob picked up on the first ring, and after listening to my sob story, went over to a bike that he had in the shop, turned it on, and walked my through the screens I need to navigate in order to check the various microswitches on the bike. By doing this, we identified the culprit, the clutch microswitch. Since I wasn't going to find a replacement on the road, Rob suggested cutting the wires and closing the connection manually. When I tried this, the bike started immediately, raising my spirits as well as my expectations for getting back home in one piece with my bike.

After arriving home in Seattle, I received a call the next day. It was Rob, calling to see if the fix had worked, and I'd made it home safely. Wow, there was nothing in this entire exchange for Rob, but he helped me through a stressful field fix, and took the time to follow up the next day to hear how things had gone. I will be looking hard for excuses to buy parts and expertise from Rob in the future. I would love to see him save Motus as well if it is in the cards, and can't imagine a stronger evangelist for the brand. Anyone on a Motus should check out Motus of New England!"

 - John W. | August 2019